| Customer Service Numbers |
| +
myBlueAccessories.com |
| Customer Service |
713-782-1716 |
|
| + Sprint |
| Customer Service |
1-888-788-4727 |
|
1-888-211-4727 |
| Activation Dept |
1-888-715-4588 |
|
| + Verizon |
| Customer Service (PrimeCo) |
1-800-774-6326 |
|
| + Voice Stream |
| Customer Service (PrimeCo) |
1-888-310-8369 |
|
|
|
Frequently Asked Questions (FAQ) |
| What is myBlueAccessories.com ? |
| myBlueAccessories.com is your one stop online shop
for all your wireless cellular communication needs. We deal in wireless
phones, PDA's, and accessories of all sorts for these high-tech devices.
In business since 1999, we are now the premier cellular phone vendors in
the country. myBlueAccessories.com has the most competitive prices in the
market and that's not the end. We don't charge you for Sales Tax* and
Shipping. Additionally All our products are covered by a limited
manufacturer warranty. Our after sales service is par excellence. |
| |
| What measures do wireless galaxy take for the
security & privacy of online transactions? |
|
Security Statement:
All online transactions are safely encrypted and sent over Secure Socket
layers(SSL) and processed in on Secure Servers. When placing an order,
your Internet Explorer Browser will also show the Lock symbol. The Lock
Sign verifies that your connection is encrypted and highly secure.
Privacy Statement:
Your Personal Information is Not
Shared/Sold and Or Contributed to any affiliate or Third Party. Your
email address, Mailing address and phone number or any other personal
data is Not Shared/Contributed/Sold to any affiliate or
third party. myBlueAccessories.com strictly adhere's to its Security and
Privacy Policy. |
| |
| B2B Wholesale |
| If you are seeking a business partner in
mobile phones and accessories market then you have come at the right
place. Wireless Galaxy deals in new, and refurbished phones and we can
deliver in large quantity. With our rock bottom prices, your business
can soar to new heights. Get registered and take the advantage of
working with a leading name. For more details visit www.visno.com
|
| |
| Business Customers |
| In today's information driven society,
companies depend a lot on correct information received at correct time
and place. Don't let your business suffer. Contact myBlueAccessories.com. We
help you make a right decision. Whether you want to be in contact with
the site personnel or want your Cellular phone to act as a wireless
modem, we have a solution for your corporate needs. Manage a Corporate
account with us, and earn unbelievable corporate discounts . For more
information click
here
>> |
| |
| Helpful Hints on sprint > |
|
Accessing Voice Mail on your Sprint PCS phone is
easy, however it consumes your airtime minutes, therefore we suggest you
to use a land line instead. For this and other useful hints about
Sprint, click
here >>
SPRINT AND NEXTEL TO COMBINE IN MERGER OF EQUALS
December 15, 2004 — Sprint (NYSE: FON) and Nextel
Communications, Inc. (NASDAQ: NXTL) today announced that their boards of
directors have unanimously approved a definitive agreement for a merger
of equals. The combination will create America's premier communications
company -- a leading wireless carrier augmented by a global IP network
that will offer consumer, business and government customers compelling
new broadband wireless and integrated communications services. The new
company, which will be called Sprint Nextel, also intends to spin off to
its shareholders Sprint's local telecommunications business following
the merger.
Sprint and Nextel currently have a combined total
equity value of approximately $70 billion and serve more than 35 million
wireless subscribers on their networks and 5 million additional
subscribers through affiliates and partners. The two companies, along
with their affiliates and partners, operate networks that directly cover
nearly 262 million people, more of the U.S. population than any other
carrier.
For details about merger and other information about
Sprint , click here
>>
For Sprint PCS Wireless plans in your area click
here*.
* You will be asked to enter your Zip code to determine your location by
Sprint and presenting plans available in your area.
For a specific topic relating to Sprint, visit
www.sprint.com |
| |
| What is the
difference between Analogue and Digital Cellular Service?
|
|
The call quality of digital technology is
typically better than analog, and you'll experience less static and
fewer dropped (interrupted) calls. With analog, you may experience more
fast-busy signals in urban areas, indicating that the network is too
busy to handle your call. Digital networks have larger capacity and
you'll generally experience fewer fast-busy signals.
Analog
calls can be overheard on radio scanners, which is not the case with
digital service. Cloning your phone is also very difficult with digital
service. Digital phones have more optional data features, such as
messaging and paging, than analog.
Sprint PCS
have the Digital PCS which has extreme security against Eavesdropping.
Verizon Phones have the same security measure. |
| |
| What Are the
Different Types of Cellular Phones? |
|
Mobile phones are
Phones is a popular term used for Hand Held Wireless or Cellular
Telephone Devices.
Transportable phones have the power of
a mobile phone (three watts) and can be transported from place to place.
Portable or Handheld Wireless Telephones
are self-contained units with their own
rechargeable battery. A portable wireless phone, although lower in power
than a car phone (0.6 watts), can be carried in a briefcase or purse,
allowing users to place and receive calls from virtually anywhere within
a wireless coverage area. |
| |
| What is roaming?
|
| Cellular "roaming"
allows customers to use their phones to place and receive calls in
cities outside their "home" service areas This feature is useful when
traveling outside your home coverage area. There is usually an
additional charge for roaming. |
| |
| Why should I consider
buying a dual-mode phone? |
| Dual-mode phones, which
work with both analog and digital networks, allow you to use your
wireless phone when you move out of range of the digital network. The
phone automatically switches to an analog network, where available.
Analog service is available almost everywhere in the United States, so
dual-mode phones significantly increase a digital customer’s ability to
stay in touch. |
| |
| What kinds of charges will
I see on my bill? |
| In addition to your
monthly service charge, and fees for any airtime used over and above
your plan’s included minutes, you can expect to see charges for any
roaming, long-distance or directory assistance calls you make. You may
also see federal, state, county or city taxes on your bill, as well as
miscellaneous charges, such as a connection charge for calling a land
line phone. |
| |
| What is the best
phone for me? |
| People use their
cellular phones in different ways. Some people travel and need their
phone on the road and others never leave their home service area. Some
people use their phones for a few minutes a day and others for hours a
day. Match a plan to your needs and budget, because it may be harder to
change once you’re signed up. With Sprint PCS, you can switch your Rate
plans at anytime of the Month. Just Call 1888 211 4727. |
| |
| Should I sign a long-term
contract? |
Many wireless plans require you to sign a
long-term contract for the service and/or the equipment. Think carefully
before you sign. While carriers usually offer better deals if you sign a
long-term contract, there are disadvantages:
You may not be able to switch providers or cancel
service until the contract expiration, unless you pay a cancellation
fee, which can often be as high as $200. Sprint PCS Advantage Agreement
cancellation fee is $125.00 |
| |
| Saving on airtime charges
|
|
Get a good deal to begin with. Comparison shopping
can help you find a service plan and phone that fit your needs. Look for
promotions, which typically give you more calling minutes for the same
price, a good price on a phone, or both.
Estimate
your usage before signing up. You'll minimize your costs if you use up
the included minutes in the calling plan without going over the limit.
Extra minutes are often much more costly.
Evaluate
your needs before signing up for extra-cost calling services such as
call waiting, three-way calling, caller ID and call forwarding. Some
plans may include these services at no additional charge.
If you're
cut off during a call, or couldn't hear the person on the other end,
call your carrier at 611 or *611 and ask for a billing credit for that
call.
Some
consumers may qualify for a lower-cost calling plan if they are members
of an organization or association or employed by a certain company. |
| |
| Other factors to consider
|
| Call quality: Some carriers
may provide higher-quality connections and fewer dropped calls than
others. Ask other wireless phone users in your community about the
quality of their calls. Service area: Which
plan gives you the largest calling area?
Free incoming calls: Some carriers don’t charge you for the first minute
of incoming calls. If you receive a lot of incoming calls, this could
save you a bundle. Billing by the second: A
few carriers bill you by the second after the first minute of a call,
rather than rounding your calls to the next full minute. Again, the
savings can be significant. Peak calling
hours: Plans with anytime minutes or the shortest peak calling period
are more attractive. The difference in airtime charges between peak and
off-peak minutes is often so steep that it’s worth checking your
carrier’s exact hours. Included services:
Many plans offer free voice mail, but some offer other useful services,
such as data transmission capabilities.
Buckets of off-peak calling minutes: Some carriers offer packages of
inexpensive minutes of weekend and/or evening calling.
Cancellation fees: Look for the smallest penalty
for changing carriers. |
| |
| How do I pick a carrier
with the best reception? |
| Reception varies inside
a carrier’s coverage area because of obstructions such as buildings,
tunnels, and hills, and the number and placement of cellular towers. Ask
your friends and neighbors who have wireless service for their opinions
about carriers’ coverage and call quality. |
| |
| What’s the best service
plan for just emergency use? |
| Choose an inexpensive
analog service plan, because analog service provides more coverage area
compared to digital service plans. In many rural areas, it’s the only
service available. With many analog plans, carriers offer free phones.
So, buy the cheapest analog plan offered with a free phone and you’re
set for emergencies. |
| |
|
Can I use my existing phone
with a new carrier? |
Digitals Phones can Not be activated with a
different Company other than the One it has the insignia on it. A sprint
phone can not be activated with any other company and vice versa.
Some carriers will activate a phone only if you
buy it from them. Analog phones are the most likely candidates for
reactivation. The best way to find out is to call the carrier. |
| |
| What’s the best
service plan for frequent travel in the United States?
|
| People who travel
frequently should check out the many flat-rate plans carriers offer. The
monthly fee includes all long-distance and roaming charges, but
sometimes with restrictions. Flat-rate plans are available in regional
and national versions, so compare them to find the one that’s best for
you. |
| |
| Can I use my phone
outside the United States? |
| Some wireless phones
will work in some or all foreign countries, while others may not. Check
with your wireless company before traveling abroad. |
| |
| Can someone fraudulently
use my cellular phone? |
|
Cloning is when a cellular phone
has been programmed to duplicate another cellular phone to place illegal
calls without any intention of payment. The scanner uses the fake or
"cloned" numbers until detected. |
| |
| Is there a charge for
emergency calls? |
|
No. Calls from cellular and PCS
phones to 911 are free. |
| |
| I Bought My Phone
sometime ago and Now its giving me Problems? What should I do?
|
| If you are experiencing problems with your
phone, we suggest that you take your phone to your mobile service
provider's Corporate store. Most of the times, they will fix the phone
or replace it for free. Call on these numbers to locate the Corporate
stores closest to you
Sprint PCS: 1888 211 4727
Verizon: 1800 868 2700 |
| |
| How can I benefit from special sales on
myBlueAccessories.com? |
| Get 10% off on your total sales amount by
providing discount code at the checkout page. You can get your discount
code here
|
| |
|
How can I minimize roaming charges? |
| There is a nice article about this topic on
the articles page. To read the article click
here. |
| |
| How can I
safely drive while talking on my cellular phone? |
| There is a nice article about this topic on
the articles page. To read the article click
here. |
| |
| Are there any manners for using mobile phones? |
| There is a nice article about this topic on
the articles page. To read the article click
here. |
| |
| What if I drop my phone in water? |
| If you accidentally drop your phone in water,
pick up your phone instantly and remove the battery without turning off
the phone. Disassemble the phone upto last level possible and dry each
component with a hairdryer. Leave for at least 24 Hours. Then reassemble
the phone and insert a new battery. In most cases the phone would work
fine. For detailed instructions click
here. |
| |
| Can I manually add ringtones to my phone?
|
| In addition to downloading ringtones, most of
the mobile phones provide you the facility to manually add new ringtones
by inserting a sequence of code. You can get details about adding tones
to your phone manually in your phone's user manual. Some of the popular
ringtones are decoded for your phone
here. |
| |
| How do I activate my Sprint PCS replacement
phone? |
| Order your Brand New Sprint PCS Replacement
Phone Online at Our
Replacement Phone Store. Within 4-10 Days, You will receive your
Brand New Phone. Now Call 1888-715-4588 (Sprint PCS Activation Dept) and
Let them know that you would like to Change the Handset information on
your existing sprint pcs account. Sprint PCS Customer Service Rep will
walk you through the programming part of your phone which approximately
takes only 2-5 minutes. |
| |
| Why should I get the Sprint replacement phone
from myBlueAccessories.com? |
| Its just like buying from a Sprint PCS Brick
and Mortar Store, Only that with us, You do NOT Pay any Shipping
Charges, Get Instant Price breaks, Free Loads of Accessories, No Sales
Tax except for Texas Residents (7.75% for all Texas Residents).
You don't have to wait for a Sale Day to buy from us, We are always
lowest on our Prices. |
| |
| How do I activate my New
Sprint PCS phone? |
| Your New Sprint PCS phone will reach you
Pre-Activated with your local mobile number already programmed on it.
Unlock the phone by punching in the last four digits of your Social and
start using your phone. You DO NOT have to call Sprint PCS to activate.
|
| |
| What is the processing time of my Order? |
| The orders are usually processed within 24
Hours from the time when you place your order, after which they are
shipped on the mailing address provided at the time order was placed. |
| |
| When will my order arrive? |
| The orders might take 4-10 days reaching their
destination depending on the method used for delivery and the mailing
destination. For details check the Shipping methods page or click
here |
| |
| Does my order carries a warranty? |
| Most of the cellular
accessories come with a 6 to 12 Month Dealer's (myBlueAccessories.com)
Limited Warranty. The detailed warranty information is accompanied with
the order. Mobile phones from Sprint PCS and Voice Stream cover a 1 year
Manufacturer's Limited Warranty. All Nextel phones are manufactured by
Motorola, and cover a 1 Year Motorola Limited Warranty. For more details
about warranty issues, please check the Warranty page or click
here.
|
| |
| From where I can get my mobile's user
manual? |
| The
User Manual
page contains links from where you can get your mobile's user manual. |